Tivor Tech
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Full-time · On-site, Dallas Walk-in interviews

Scheduler(Spanish/English)

Our bilingual schedulers run the front door of every practice we support. You'll handle inbound and outbound calls, texts and web leads, turning interest into booked, confirmed appointments while keeping every patient record accurate.

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Keyresponsibilities.

  • Answer inbound calls, texts and web leads in English and Spanish
  • Book, confirm, reschedule and cancel appointments in the practice EMR
  • Run reminder and no-show recovery calls to keep calendars full
  • Collect patient demographics, insurance and attorney details at intake
  • Route clinical and billing questions to the right team quickly
  • Log every interaction accurately for tracking and follow-up

Requiredskills.

  • Fluent spoken and written English and Spanish
  • Professional, empathetic phone etiquette
  • Multi-line call handling and calendar management
  • Data entry accuracy (35+ WPM typing)
  • Basic medical terminology
  • HIPAA awareness and patient privacy handling

Preferredqualifications.

  • High school diploma or equivalent
  • 1+ year in medical front desk, call center or scheduling (preferred)
  • Experience with personal injury or multi-location clinics is a plus

Toolsyou'lluse.

  • EMR / practice management scheduling modules
  • VoIP phone systems
  • Google Workspace / Microsoft 365

All interviews are walk-in. No appointment needed — visit us at 1341 W Mockingbird Lane, Ste 600W, Dallas, TX 75201.

Otheropenroles.

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Apply in two minutes. Our hiring team reviews every application — then walk in for your interview whenever it suits you.

All interviews are walk-in. No appointment needed — visit us at 1341 W Mockingbird Lane, Ste 600W, Dallas, TX 75201.